Privacy Policy

Collection of Your Personal Information

At www.ditainprint.com, we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number.

We may collect information about your interaction with www.ditainprint.com and the DITA InPrint product. For example, we may use site analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser’s width and height. We may also use technologies, such as cookies to collect information about the pages you view, the links you click and other actions you take on our sites and products. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

Use of Your Personal Information

www.ditainprint.com collects and uses your personal information to operate and improve its site and product. These uses may include providing you with more effective customer service; making the sites or products easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as billing reminders, information on technical service issues.

Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside of www.ditainprint.com without your consent.

Communication Preferences

You can stop the delivery of future promotional e-mail from www.ditainprint.com by following the specific instructions in the e-mail you receive.

Controlling Unsolicited E-mail (“Spam”)

www.ditainprint.com is concerned about controlling unsolicited commercial e-mail, or “spam.” www.ditainprint.com will not sell, lease or rent its e-mail subscriber lists to third parties.

Children’s privacy

www.ditainprint.com does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

Use of Cookies

www.ditainprint.com uses “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content on your later visits to these sites.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of www.ditainprint.com that depend on cookies.

Other websites

www.ditainprint.com may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Privacy complaints

www.ditainprint.com takes its users’ privacy concerns seriously. If you believe that www.ditainprint.com has not complied with this Privacy Policy with respect to your personal information, you may write to the www.ditainprint.com Privacy Officer at the following address or fill out a privacy complaint form.

DITA InPrint
Privacy Officer/Customer Information
27 Queen Street
Paris, Ontario, N3L 1C3
Canada
Email: support@ditainprint.com

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.